Terms, privacy and security

Cookies and Automated Data Collection

At Taskworld we take our customers Privacy seriously and as such limit our use of cookies and other automated data collection mechanisms to those that allow us to better serve our customers; to better understand your use of our Service; and to enable us to develop new features and content, based on aggregate data.

We partner with selected 3rd party vendors to provide this service, such as Google Analytics for aggregate demographic data, Zendesk for ticketing and support purposes, and Intercom for live-chat (during business hours) with our support staff.

You can find more information about Cookies at: www.allaboutcookies.org.

What are Cookies?

A Cookies is a text file that contains a small amount of information which is downloaded to your browser from the site you are visiting. The server that places cookies into your browser is able to then read the information on the cookie that it set. Cookies are usually classified as either “session” or “persistent”. Session Cookies will only stay on your device until you close your browser. Persistent cookies will remain until they are explicitly deleted or expire.

Different cookies are used to perform different functions:

• Essential Cookies: Some cookies are essential and enable you to move around the Services and use their features, such as accessing secure areas of the Services. Without these cookies, we cannot enable appropriate content based on the type of device you are using. Functionality Cookies: These cookies allow us to remember choices you make on our websites (such as your preferred language or the region you are in).
• Personalization Cookies: We also use cookies to change the way our Services behave or look in order to personalize your experience from information we infer from your behavior on our Services or information we may already know about you because, for example, you are a registered user. These cookies may be used to tailor the Services or the content, look and feel delivered to you on subsequent sessions to our Services. For example, if you personalize webpages, or use specific parts of the Services, a cookie helps our webpage server recall your specific information. When you next use the Services, the information you previously provided can be retrieved, so you can easily use the Services features that you previously chose.
• Analytics Cookies: We use our own cookies and/or third-party cookies and other identifiers (such as web beacons) to see how you use our Services in order to enhance their performance and develop them according to the preferences of our customers and visitors. For example, cookies and web beacons may be used to: maintain a consistent look and feel across our Services; track and provide trend analysis on how our users interact with our Services; track errors and measure the effectiveness of our promotional campaigns.
• Advertising Cookies: These cookies record your visit to our Services, your opening and review of our emails, the pages you have visited, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a website. We or our service providers may use this information to make advertisements more relevant to you.
• Cross-Device Cookies: Sometimes, we may use cookies in combination with the information we collect — for instance, usernames, IP addresses and unique mobile device identifiers — to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones or tablets), or work with service providers that do this, in order to save your preferences across devices and analyze usage of the Services.

Third-Party Cookies

Please note that third parties (including for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies on our Services. We used trusted partners like DoubleClick and Google AdWords to help us service advertising. We also use Google Analytics on our Services to help us analyze how our Services are used, and help us improve the product. Google Analytics uses performance cookies to track visitor interactions. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information.

We have little control over these “third party” cookies, so we suggest that you check the respective privacy policies for these external services to help you understand what data these organizations hold about you and what they do with it.

• Google AdWords: https://support.google.com/adwords/answer/2549116?hl=en
• Google Analytics: http://www.google.com/analytics/learn/privacy.html
• Google Tag Manager: https://www.google.com/analytics/tag-manager/faq/

Controlling Cookies

There are a number of ways you can manage what cookies are set on your devices. Essential cookies, however, cannot be disabled. If you do not allow certain cookies to be installed, the Services may not be accessible to you and/or the performance, features, or Services of the website may be compromised.

If you wish to gain greater control over Cookies in your browser, please read the browser settings section for your browser, below.

Consenting to Cookies

When you visit the Taskworld's Marketing page, a popup banner will appear informing you on the use of cookies and provides a direct link to this information page. If you confirm your acceptance of cookies by closing the popup banner, or if you continue to browse the webpage, it is considered that your consent has been obtained. The cookie acceptance banner will no longer display on your screen.

This allows Taskworld, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

You may still choose at any time to delete or disable all or part of these cookies using your browser or professional platforms for this purpose, with the exception of the functional cookies necessary for the site to function, as indicated below.

The saving of a cookie on a device is governed by user-defined settings for the user’s browsing software. If you have accepted the saving of cookies by your browser, they will be integrated into the pages and content you have viewed and may be temporarily stored in a dedicated location on your device.

Browser Settings

You can disable and/or delete most types of cookies by using your browser settings. Please note that if you use your browser settings to block all cookies you may not be able to access parts of our or others’ services. The following links provide information on how to modify the cookies settings on some popular browsers:

• Apple Safari http://support.apple.com/kb/PH5042
• Google Chrome https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
• Microsoft Internet Explorer http://windows.microsoft.com/en-US/windows7/How-to-manage-cookies-in-Internet-Explorer-9
• Mozilla Firefox http://support.mozilla.org/en-US/kb/Cookies

Cross-Device Cookies

If you wish to opt out of our ability to track you across devices, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

Do Not Track Signals

There is no uniform or consistent standard or definition for responding to, processing, or communicating Do Not Track signals. At this time the Taskworld Services do not function differently based on a user’s Do Not Track signal. For more information on Do Not Track signals, see All About Do Not Track.

Cookie Policy Update

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Policy on our Website with a new effective date.

The date at the top of this Cookie Policy indicates when it was last updated.

More Information

If you have any questions about how we use cookies, you can contact us at privacy@taskworld.com.