Terms, privacy and security

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Privacy Shield

Taskworld Inc is part of EU-US privacy shield that governs how we process personal data of our European customers. Taskworld adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement for personal data submitted by our customers in participating European countries. Please visit www.privacyshield.gov to learn more about protecting your privacy. You can view our privacy shield certification here.

Nature of customer data

Customer data comprises of information provided by the Taskworld users. This includes their personal information, tasks, projects, files, comments and messages in workspace.

Purpose of processing data

Taskworld is an online cloud based project management software. We collect data to provide software as a service (SaaS) to our customers. This includes in-app service and as well as customer support. Taskworld may share data internally or with third parties that are involved in providing service to our customers. Data will be processed in accordance with Privacy Shield’s guidelines. Please note that the scope of Privacy Shield guidelines is limited to personal data other than human resources data.

Choice for limiting data use

We offer users the opportunity to choose (opt out) whether their personal information is to be disclosed to a third party or to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by them.
We don’t ask users for sensitive information (i.e., personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual).

Accountability for onward transfer

In the context of an onward transfer Taskworld has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Taskworld shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.

While transferring personal data to third parties we ensure it’s for limited and specific purposes in accordance with Notice and Choice Principles. We also ascertain that the agent is required to provide the same level of privacy as required by Privacy Shield’s Principles. We take reasonable and appropriate steps to ensure that the agent effectively processes the personal information transferred in a manner consistent with the organization’s obligations under the Principles. We require the agent to notify the organization if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the Principles. Upon notice, we take reasonable and appropriate steps to stop and remediate unauthorized processing and provide a summary or a representative copy of the relevant privacy provisions of its contract with that agent to the Department upon request.

Disclosing personal information

We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Dispute resolution

If you are a resident of any European country that’s part of Privacy Shield and are not satisfied by our response to your grievance, you can seek independent recourse mechanism with EU Data Protection Authorities (DPA). We inform the individuals about the possibility, under certain conditions, for the individual to invoke binding arbitration.

Enforced by US Federal Trade Commission

U.S. Federal Trade Commission (FTC) has jurisdiction to investigate claims against our organization regarding violations of laws or regulations covering privacy. Please visit terms, privacy and security section on our website to learn more about data security.